FREQUENTLY ASKED QUESTIONS

In case you noticed an error in your shipping address or wanted to modify your order, please shoot us a message as soon as possible and we’ll try our best to help out. We fulfill our orders quickly, so we could not make any promise as to stopping the delivery in time and correcting the address.

You could click on the tracking number provided in ‘Order shipped’ email sent to you or check order status in Orders section of your personal accounts.

We support Paypal Checkout right now. It’s a safe and secure way to protect your financial details. So, we don’t keep your card information.

If you ordered more than one chakra bracelets on the same day, then they are likely to arrive in one package.

Not satisfied with the chakra bracelet you received? No worries. You can return it within 30 days as from the day of purchase. Please note that we don’t accept returns if the item(s) is incomplete, damaged, leached, or stained. We are sorry to let you know that you should pay for the return shipping.

We will tell our delivery providers to be careful as chakra bracelets are delicate accessories. But we are sorry if the disappointing accident happened anyway.

Please send us photos as proof and details of you purchase, so we can replace the damaged bracelets for you.

We suggest that you give us a prior notice to make sure that we have enough materials to meet your demond. We can’t pour from an empty cup. Your understanding is very much appreciated.

DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, INTERNATIONAL PACKAGE DELIVERY TIMES MAY BE EXTENDED.

We ship anywhere worldwide.

Orders are packed carefully and ship the product to the shipping address provided on the order.

An email notification will be sent as soon as the order is shipped.

CONTACT US FOR ANY QUESTIONS

Hello! You can reach us by filling in the contact us form here or emailing us at contact@chakrapray.com (It is the same by the way)Just wanted to make sure we are contactable.

We try our best to respond within 24 hours but don’t panic is you don’t received a response yet,it could be a sunday or out of our time zone.